Deterrence: Manage Disorderly Conduct & Threatening Behaviour (MDCTB)

Course Code: SEC-ICM-1001-1.1

Course Duration

  • 2 Days (18 Hours) – Inclusive of assessment
  • Day 1: 8.30am – 7.30pm
  • Day 2: 8.30am – 2.30pm
  • Day 2: Assessment – 2.30pm onwards

Introduction

This WSQ course aims to equip security officers with the knowledge, skills and attitudes to manage disorderly conduct and threatening behaviour. On successful completion, participants will acquire the essential knowledge and application skills to manage disorderly conduct and threatening behaviour, and apply them at the workplace.

Assumed Attitudes, Skills and Knowledge

Participants are assumed to:

  • Read, write and speak English at WSQ WPL Level 4
  • Manipulate numbers at WSQ WPN Level 4

Objectives

To demonstrate mastery of the tasks in this course, the participants must be able to do the following within the given time limit and with the materials, tools and equipment supplied:

  • Prepare for work activities
  • Deter threatening behaviour through visible security presence
  • Deal with disorderly/threatening behaviour

Physical and Medical Requirement

Participants must:

  • Be certified by a medical doctor to be physically fit for work
  • Not be colour-blind or hearing impaired

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