Course Code: SEC-ICM-1001-1.1
Course Duration
- 2 Days (18 Hours) – Inclusive of assessment
- Day 1: 8.30am – 7.30pm
- Day 2: 8.30am – 2.30pm
- Day 2: Assessment – 2.30pm onwards
Course Reference Number: TGS-2021009270
Funding Validity Period: 18 October 2021 to 17 October 2023
Mode of Training: Classroom
Introduction
This WSQ course aims to equip security officers with the knowledge, skills and attitudes to manage disorderly conduct and threatening behaviour. On successful completion, participants will acquire the essential knowledge and application skills to manage disorderly conduct and threatening behaviour, and apply them at the workplace.
Assumed Attitudes, Skills and Knowledge
Participants are assumed to:
- Be able to read, write and speak English at WSQ WPL Level 4
- Manipulate numbers at WPN Level 4
- Be able to read from a computer monitor and see from a distance
- Possess basic skills in operating a computer
- Individuals who do not meet the above entry requirements will be subjected to interview before acceptance
Objectives
To demonstrate mastery of the tasks in this course, the participants must be able to do the following within the given time limit and with the materials, tools and equipment supplied:
- Prepare for work activities
- Deter threatening behaviour through visible security presence
- Deal with disorderly/threatening behaviour
Physical and Medical Requirement
Participants must:
- Be certified by a medical doctor to be physically fit for work
- Not be colour-blind or hearing impaired
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