Deterrence (Manage Disorderly Conduct & Threatening Behavior)

Course Code: SEC-ICM-1001-1.1

Introduction

This WSQ course aims to equip security officers with the knowledge, skills and attitudes to manage disorderly conduct and threatening behaviour. On successful completion, participants will acquire the essential knowledge and application skills to manage disorderly conduct and threatening behaviour, and apply them at the workplace.

Objectives

To demonstrate mastery of the tasks in this course, the participants must be able to do the following within the given time limit and with the materials, tools and equipment supplied:

  • Prepare for work activities
  • Deter threatening behaviour through visible security presence
  • Deal with disorderly/threatening behaviour
Who should attend

Individuals with the intention of pursuing a career in the security industry and; Security Officers seeking to develop their skills and progress on to the job level of Senior Security Officer.

Assumed Attitudes, Skills and Knowledge

Participants are assumed to:

  • Read, write and speak English at WSQ WPL Level 4
  • Manipulate numbers at WSQ WPN Level 4
Physical and Medical Requirement

Participants must:

  • Be certified by a medical doctor to be physically fit for work
  • Not be colour-blind or hearing impaired
Course Duration
  • X Days (X Hours) – Inclusive of assessment
  • Day 1: am-pm
  • Day 2: am-pm
  • Day 2: Assessment X pm onward
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