Courses

Our upcoming courses:-

Note:
All our WSQ Courses are Nett Fees applicable.
Fees stated are before subsidies for qualified participants. Prevailing GST applies.

2018

WSQ Conduct Security Screening of Person and Bags (CSSPB)
Synopsis This WSQ course aims to enable all security officers, including auxiliary police officers, the skills and knowledge to perform a security screening of people and bag.

On course completion, the security officers / auxiliary police officers would be able to perform security screening for person and bags at client premises and/or special/ad-hoc events (e.g. National Day Parade event, F1 race event, Football Matches, Multi-National conferences at hotels, etc) using both the walk-through and hand-held metal detectors.

This course is an elective module under the WSQ Security Framework – Certificate in Security Operations that requires the successful completion of three (3) Core Modules and three (3) Elective Modules.

Duration 2 Days (Inclusive of Assessment)
Fees SGD $400.00 (before GST)
WSQ Recognise Terrorist Threats (RTT)
Synopsis This WSQ course aims to enable security officers, including the auxiliary police officers, to have situational awareness and the ability to identify various types of terrorist threats in order to make appropriate responses to terrorist threats promptly. With the knowledge and skills acquired in the course, Security officers and auxiliary police officers can better serve as eyes and ears on the ground and enhance the capability of the security forces at the system level, not just as individuals.

On completion of the course, security officers and auxiliary police officers would acquire the knowledge, skills and attitudes to describe contemporary terrorist threats, identify person-borne threats, vehicle-borne threats and object based threat, and carry out appropriate actions.

This course is a core module under the WSQ Security Framework –Certificate in Security Operations which requires the successful completion of three (3) Core Modules and three (3) Elective Modules.

Duration 2 Days (Inclusive of Assessment)
Fees SGD $380.00 (before GST)
WSQ Managing Disorderly Conduct and Threatening Behaviour (MDCTB)
Synopsis Managing disorderly conduct and threatening behaviour is a daunting and challenging role that security officers need to perform as part of their role.This WSQ course aims to equip security officers with the knowledge, skills and attitudes to manage disorderly conduct and threatening behaviour.

On successful completion, participants will acquire the essential knowledge and application skills to manage disorderly conduct and threatening behaviour, and apply them at the workplace.

This course is an elective module under the WSQ Security Framework – Certificate in Security Operations which requires the successful completion of three (3) Core Modules and three (3) Elective Modules.

 

Duration 2 Days (Inclusive of Assessment)
Fees  SGD $380.00 (before GST)
WSQ Operate Basic Security Equipment (OBSE)
Synopsis The purpose of security measures on premises is to deny unauthorised access to facilities, equipment and resources while protecting the personnel and property from damage or harm, such as espionage, theft, or terrorist attacks.

This can be achieved by using equipment or technology that deter potential intruders, detect intrusions, monitor/record intruders and trigger appropriate incident responses. It is important that security officers are able to operate basic security equipment competently to reduce risks in their assigned tasks.

Participants who successful complete this course will acquire the essential knowledge and application skills to operate basic security equipment such as an access control, alarm monitoring system and closed circuit television (CCTV) monitoring equipment, and be able to apply them at the workplace.

This WSQ course is an elective module under the WSQ Security Framework – Certificate in Security Operations which requires the successful completion of three (3) Core Modules and three (3) Elective Modules.

 

Duration 2 Days (Inclusive of Assessment)
Fees  SGD $370.00 (before GST)
WSQ Provide Go-Extra-Mile Service
Synopsis In today’s highly competitive business environment, organisations are faced with the challenges arising from higher customer expectations and the growing trend of sharing negative experiences online.

To raise service levels to create positive experiences for their customers/clients, organisations are encouraged to adopt the Go-the-Extra-Mile (GEM) Mindset, which goes beyond service with a smile.

This WSQ course “Provide Go-the-Extra-Mile (GEM) Service” provides the foundation for the journey towards service excellence. It aims to help participants acquire the essential knowledge and skillsets to provide GEM service and to be able to apply and adapt them at the workplace so as to exceed customer expectations and create positive customer experiences.

Singaporeans aged above 35 years old and earns a basic monthly income of less than SGD $2,000, will receive a 95% programme fee subsidy under the Workfare Training Support (WTS) Scheme subsidy.

Singaporeans aged 40 years old and above will receive a 90% programme fee subsidy under the SkillsFuture Mid-Career Enhanced Subsidy.

Singaporeans aged 25 years old and above are eligible for SkillsFuture Credit which can be used to offset programme fees.

Duration 1 day (Inclusive of Assessment)
Fees SGD $225.00 (before GST)