Crowd and Traffic Control Management: Conduct Crowd and Traffic Control (CCTC)

Course Code: SEC-SOP-1004-1.1

Course Duration

  • 2 Days (15.67 Hours) – Inclusive of assessment
  • Day 1: 8.30am-6.00pm
  • Day 2: 8.30am-2.00pm
  • Day 2: Assessment 2.00pm onward

Course Reference Number: TGS-2021009637

Funding Validity Period: 12 November 2021 to 11 November 2023

Mode of Training: Classroom


This course seeks to equip learners with the essential knowledge and skills required to perform “Conduct Crowd and Traffic Control” related duties in adherence to the organisational procedures, and to handle incidents involving disorderly crowd behaviour at their site of deployment.

Assumed Attitudes, Skills and Knowledge

Participants are assumed to be able to:

  • Be able to read, write and speak English at WSQ WPL Level 4
  • Manipulate numbers at WPN Level 4
  • Be able to read from a computer monitor and see from a distance
  • Possess basic skills in operating a computer
  • Individuals who do not meet the above entry requirements will be subjected to interview before acceptance


The main target learners for this course are security personnel who are assigned to work in premises that requires them to provide security protection through regulation of movement, and to perform frontline duties such as:

  • Prepare for work activities
  • Conduct crowd control
  • Conduct traffic control

Physical and Medical Requirement

Participants must:

  • Be certified by a medical doctor to be physically fit for work
  • Not be colour-blind or hearing impaired

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